Refund demand letter generator

Create a professional refund demand letter.

If a business refuses a refund, stops responding, or does not deliver what you paid for, ResolveLetter helps you prepare a clear written request for resolution.

Step 1

Describe what happened.

Step 2

Review the preview.

Step 3

Unlock the full letter.

Start with a preview before checkout. ResolveLetter is not a law firm and does not provide legal advice.

Example letter preview

What the letter starts to organize

Re: Request for refund

To whom it may concern,

I am writing to request a refund regarding the purchase described below. I paid for a product or service that was not provided as expected, and I am requesting a written response and reasonable resolution.

Please review this matter and provide a written response within a reasonable time.

Preview text is shortened. Full results are prepared after checkout.

Common situations

Use it when a refund request needs to be clearer.

These pages are designed for everyday disputes where a clear, factual written request can help organize the next step.

A business refused to issue a refund
You paid for a service that was not delivered
The product arrived damaged or not as described
A company stopped responding after payment
A subscription or membership kept charging you
A seller offered store credit instead of a refund

Letter structure

What your refund letter should usually include.

A good letter should be clear enough for the other side to understand the facts, the requested resolution, and the documents behind the request.

01
What you purchased or paid for
02
The date and amount of payment
03
What went wrong
04
What refund or resolution you are requesting
05
Documents that support your request
06
A reasonable deadline for response

Evidence checklist

Documents that may support your request.

You do not need every item, but the stronger your facts and records are, the more useful the final letter can be.

Receipt or payment confirmation
Order confirmation
Screenshots of the product or service listing
Photos or videos showing the issue
Emails, texts, or chat messages
Refund policy or warranty terms

Products

Choose your refund letter pack.

Start with a preview. Unlock the full result only if it fits your situation.

Standard Letter Pack

$14.99

One formal demand letter, short email version, evidence checklist, and safe next steps.

  • Formal demand letter
  • Short email version
  • Evidence checklist
  • Safe next steps
Best value

Complete Letter Pack

$24.99

Polite, firm, final notice, and follow-up versions with preparation checklists and PDF download.

  • Polite version
  • Firm version
  • Final notice version
  • Follow-up letter
  • Evidence checklist
  • Small claims preparation checklist
  • Downloadable PDF

FAQ

Refund demand letter questions.

What is a refund demand letter?

A refund demand letter is a written request asking a business, seller, or service provider to refund money or provide another reasonable resolution. It usually explains what was paid, what went wrong, and what response is requested.

Can ResolveLetter guarantee that I will get a refund?

No. ResolveLetter does not guarantee any outcome. It helps prepare a clear document draft based on the facts you provide.

Should I send a polite or firm letter?

Many refund issues should start with a professional and factual tone. A firmer version may be useful if previous attempts were ignored, but aggressive or unsupported claims should be avoided.

Is this legal advice?

No. ResolveLetter provides document preparation and general legal information. It is not a law firm and does not provide legal advice.

Important notice

ResolveLetter is a document-preparation and legal information tool. It is not a law firm and does not provide legal advice. It does not create an attorney-client relationship and does not represent you. For legal advice, consult a licensed attorney in your state.