Moving damage guide
What to do if a moving company damaged your furniture.
Moving damage disputes are easier to handle when you have a clear timeline, photos, inventory details, and a written claim request.
General information only. ResolveLetter is not a law firm and does not provide legal advice.
Situation
A common situation
A moving company delivered furniture or boxes with damage, broke personal items, lost property, or ignored your claim after you reported the issue.
If the issue involves court papers, urgent deadlines, large financial exposure, eviction, injury, or other serious risk, consider speaking with a licensed attorney.
Practical steps
Practical steps to take
The goal is to make the issue easier to understand, easier to document, and easier to present in writing.
Photograph the damage
Take clear photos and videos of damaged furniture, boxes, packaging, and any visible handling issues.
Find the moving documents
Collect the estimate, contract, receipt, inventory list, delivery notes, and any claim instructions.
Create a damage list
List each damaged or missing item and estimate the repair or replacement issue as clearly as possible.
Report the issue in writing
Send the company a written notice or claim request, and keep a copy of what you sent.
Ask for a claim decision
If the company delays, ask for compensation, repair options, or a written claim decision by a reasonable date.
Written document
When a moving damage demand letter may help
A demand letter may help when a moving company has not responded to your damage claim, has denied responsibility without explanation, or has not provided a clear claim decision.
Prepare your document
Prepare a moving damage demand letter
ResolveLetter can help you organize the damage, timeline, evidence, and requested resolution.
Related
Related resources
FAQ
Moving damage questions
Should I wait before sending a written request?
You should review any claim instructions or deadlines from the moving company. A written request can help preserve a clear record.
What evidence matters most?
Photos, inventory lists, receipts, moving documents, claim emails, and delivery notes can all be useful.
Is this legal advice?
No. This page provides general information and document-preparation context.
Important notice
ResolveLetter is a document-preparation and legal information tool. It is not a law firm and does not provide legal advice. It does not create an attorney-client relationship and does not represent you. For legal advice, consult a licensed attorney in your state.