How can we help?
If something did not work as expected, you can contact ResolveLetter support by email. We can help with access issues, missing emails, PDF downloads, payment questions, and product delivery problems.
Contact
Email support
Send your question to:
support@resolveletter.comPlease include the email address you used at checkout, the product you purchased, and a short description of the issue. If you are asking about a result page, include the result link if you have it.
Result or PDF problems
If your result page is unavailable, your PDF will not download, or your result email did not arrive, contact support and we will help you access the purchased result.
Payment or refund questions
For duplicate charges, failed checkout, missing results, or refund questions, review the Refund Policy and email support with the payment details.
Privacy requests
You can contact us about privacy questions or deletion requests. Some records may need to be retained for payment, security, tax, legal, or business record purposes.
Legal questions
ResolveLetter cannot provide legal advice or represent you. For advice about your specific rights, deadlines, or strategy, please contact a licensed attorney.
Please do not send Social Security numbers, full payment card details, medical records, passwords, or other highly sensitive information by email.