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What kind of issue do you need help with?

Choose the closest match. ResolveLetter will use this to guide the questions, preview, safety check, and final document type.

Refund problem

A business refused a refund, delivered something different than promised, or stopped responding after payment.

Refund deniedOrder problemService not delivered
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Security deposit issue

A landlord has not returned your deposit, made unclear deductions, or missed the response deadline.

Deposit withheldUnclear deductionsNo response
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Unpaid invoice

A client, customer, or business has not paid for completed work, services, or goods.

Freelance invoiceContractor paymentSmall business debt
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Service not delivered

You paid for a service, but the provider did not complete the work, missed the agreed scope, or refused to fix the issue.

Paid service issueIncomplete workNo response
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Auto repair or mechanic issue

Poor repair work, damage caused by a shop, refused refund, warranty denial, or unclear repair charges.

Bad repair workCar damagedRepair refund refused
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Insurance follow-up

An insurer has delayed a response, denied a claim, or stopped communicating about your issue.

Claim delayNo responseCoverage issue
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Warranty claim denied

A seller, manufacturer, repair shop, or service provider refused to honor a warranty or guarantee.

Warranty deniedDefective productRepair refused
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Contractor or home repair issue

A contractor did poor work, left the project unfinished, caused damage, or refused to correct the problem.

Bad workmanshipUnfinished repairDeposit dispute
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Landlord or tenant notice

You need a written notice about repairs, lease issues, deposits, communication problems, or other rental concerns.

Repair requestLease issueWritten notice
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Property damage claim

Someone damaged your property and you need to request payment, repair, documentation, or a written response.

Damaged itemRepair costPayment request
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Subscription or billing issue

You were charged incorrectly, could not cancel, were billed after cancellation, or need to dispute recurring charges.

Wrong chargeCancellation issueRecurring billing
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Other issue

Use this if your situation does not clearly fit one of the categories above.

Need help organizing factsNot sure what to write
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Important notice

ResolveLetter is a document-preparation and legal information tool. It is not a law firm and does not provide legal advice. It does not create an attorney-client relationship and does not represent you. For legal advice, consult a licensed attorney in your state.