Step 2 of 4

Tell us what happened.

The more specific you are, the more useful your preview and final result can be.

Selected issue

Refund problem

Do not include Social Security numbers, full payment card details, medical records, or other highly sensitive information unless it is truly necessary.

Basic details

These details help prepare the right type of document and show location-based sponsored attorney placements later.

Your emailZIP codeCityState

What happened?Briefly explain the situation in your own words. Include dates, amounts, names, and what went wrong.What outcome do you want?Tell us what you want the other party to do. For example: refund, repair, payment, written response, or documentation.What evidence do you have?List invoices, receipts, photos, text messages, emails, contracts, screenshots, or other documents.

Safety check

Does any of this apply to your situation? This helps avoid generating the wrong type of document for serious matters.

I have a court date or court papersThis involves criminal chargesThis involves immigration or deportationThis involves child custody or domestic violenceThis involves bankruptcyThis involves serious physical injuryThe amount is over $25,000I may lose my housing soonI already signed a settlement agreement

Mention that I may review small claims or legal options if there is no response.

ResolveLetter is a document-preparation and legal information tool. It is not a law firm and does not provide legal advice. It does not create an attorney-client relationship and does not represent you. For legal advice, consult a licensed attorney in your state.

ResolveLetter

Professional demand letters and structured legal issue summaries for common disputes.

ResolveLetter is a document-preparation and legal information tool. It is not a law firm and does not provide legal advice. Paid attorney placements are advertisements, not recommendations.

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